Ardonagh Operational Update

30 September 2020

We are investigating a cyber incident which has caused disruption across a limited part of the Ardonagh Group estate.

The incident was identified as a result of the routine comprehensive monitoring we have in place. We immediately took all necessary action including taking impacted systems offline and have implemented our business continuity plans in the impacted business units, to minimise disruption to our customers. We are working with third-party forensic and IT experts to manage the situation and are in the process of carrying out remedial action.


Notes to Editors


The Ardonagh Group is the UK’s largest independent insurance broker with global reach. We are a network of over 100 locations across the UK and Ireland and a workforce of over 7,000 people. Formed in 2017 and following a series of acquisitions in 2018, Ardonagh today brings together best-in-class brands including Autonet, Arachas, Bishopsgate, Bravo Group, Carole Nash, Geo Underwriting, Price Forbes, Swinton, Towergate and URIS. Our understanding of the communities we serve, together with our scale and breadth, allows us to work with our insurer partners to deliver solutions that meet our customer needs.  


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Kelly-Ann Knight - Chief of Staff